Privacy Policy

Last Updated: 11/4/2025

1. Introduction

Welcome to Amera-Seiki, Inc. (“we,” “our,” or “us”).

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.ameraseikicnc.com, contact us, or use our CNC machinery sales, service, and support offerings.

Please read this policy carefully. By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

Name
Company name
Email address
Phone number
Billing and shipping address
Payment information (processed securely by our payment partners)

B. Technical Information

IP address
Browser type and version
Operating system
Referring website and pages visited
Date and time of access

C. Business Information

Equipment specifications and order details
Service and maintenance records
Technical support communications

3. How We Use Your Information

We use the information we collect to:

Provide and manage our products and services
Process orders, payments, and shipping
Communicate with you regarding inquiries or support
Improve our website, products, and services
Send marketing or promotional materials (only with your consent)
Comply with legal and regulatory obligations

4. Legal Bases for Processing (for EU/UK Customers)

If you are located in the European Union or United Kingdom, we process your personal data under the following legal bases:

Contractual necessity: To fulfill our obligations to you.
Legitimate interests: To operate and improve our business.
Consent: For marketing communications.
Legal compliance: To meet our legal obligations.

5. Sharing and Disclosure

We do not sell your personal information.

We may share information with:

Service providers who assist in operations (e.g., payment processors, shipping companies, IT support).
Business partners for joint projects or distribution (with your consent).
Authorities when required by law or to protect our rights.

All third parties are required to handle your data securely and in accordance with this Privacy Policy.

6. Data Retention

We retain personal information only as long as necessary to:

Fulfill the purposes outlined above
Comply with legal and tax obligations
Resolve disputes and enforce agreements

7. Security of Your Information

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no electronic transmission over the Internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal data
Object to or restrict processing
Withdraw consent for marketing
Data portability

To exercise these rights, please contact us.

9. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content.
You can manage cookie preferences through your browser settings.

10. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Amera-Seiki, Inc.

Address: 4213 N Frazier Suite B1 Conroe, Texas 77303

Phone: (832) 734-5612

Website: https://www.ameraseikicnc.com